Windows Help Center

BandWidth Explained

Most hosting companies offer a variety of bandwidth options in their plans. So exactly what is bandwidth as it relates to web hosting? Put simply, bandwidth is the amount of traffic that is allowed to occur between your web site and the rest of the internet. The amount of bandwidth a hosting company can provide is determined by their network connections, both internal to their data center and external to the public internet.

Network Connectivity

The internet, in the most simplest of terms, is a group of millions of computers connected by networks. These connections within the internet can be large or small depending upon the cabling and equipment that is used at a particular internet location. It is the size of each network connection that determines how much bandwidth is available. For example, if you use a DSL connection to connect to the internet, you have 1.54 Mega bits (Mb) of bandwidth. Bandwidth therefore is measured in bits (a single 0 or 1). Bits are grouped in bytes which form words, text, and other information that is transferred between your computer and the internet.

If you have a DSL connection to the internet, you have dedicated bandwidth between your computer and your internet provider. But your internet provider may have thousands of DSL connections to their location. All of these connection aggregate at your internet provider who then has their own dedicated connection to the internet (or multiple connections) which is much larger than your single connection. They must have enough bandwidth to serve your computing needs as well as all of their other customers. So while you have a 1.54Mb connection to your internet provider, your internet provider may have a 255Mb connection to the internet so it can accommodate your needs and up to 166 other users (255/1.54).

Traffic

A very simple analogy to use to understand bandwidth and traffic is to think of highways and cars. Bandwidth is the number of lanes on the highway and traffic is the number of cars on the highway. If you are the only car on a highway, you can travel very quickly. If you are stuck in the middle of rush hour, you may travel very slowly since all of the lanes are being used up.

Traffic is simply the number of bits that are transferred on network connections. It is easiest to understand traffic using examples. One Gigabyte is 2 to the 30th power (1,073,741,824) bytes. One gigabyte is equal to 1,024 megabytes. To put this in perspective, it takes one byte to store one character. Imagine 100 file cabinets in a building, each of these cabinets holds 1000 folders. Each folder has 100 papers. Each paper contains 100 characters - A GB is all the characters in the building. An MP3 song is about 4MB, the same song in wav format is about 40MB, a full length movie can be 800MB to 1000MB (1000MB = 1GB).

If you were to transfer this MP3 song from a web site to your computer, you would create 4MB of traffic between the web site you are downloading from and your computer. Depending upon the network connection between the web site and the internet, the transfer may occur very quickly, or it could take time if other people are also downloading files at the same time. If, for example, the web site you download from has a 10MB connection to the internet, and you are the only person accessing that web site to download your MP3, your 4MB file will be the only traffic on that web site. However, if three people are all downloading that same MP at the same time, 12MB (3 x 4MB) of traffic has been created. Because in this example, the host only has 10MB of bandwidth, someone will have to wait. The network equipment at the hosting company will cycle through each person downloading the file and transfer a small portion at a time so each person's file transfer can take place, but the transfer for everyone downloading the file will be slower. If 100 people all came to the site and downloaded the MP3 at the same time, the transfers would be extremely slow. If the host wanted to decrease the time it took to download files simultaneously, it could increase the bandwidth of their internet connection (at a cost due to upgrading equipment).

Hosting Bandwidth

In the example above, we discussed traffic in terms of downloading an MP3 file. However, each time you visit a web site, you are creating traffic, because in order to view that web page on your computer, the web page is first downloaded to your computer (between the web site and you) which is then displayed using your browser software (Internet Explorer, Netscape, etc.) . The page itself is simply a file that creates traffic just like the MP3 file in the example above (however, a web page is usually much smaller than a music file).

A web page may be very small or large depending upon the amount of text and the number and quality of images integrated within the web page. For example, the home page for CNN.com is about 200KB (200 Kilobytes = 200,000 bytes = 1,600,000 bits). This is typically large for a web page. In comparison, Yahoo's home page is about 70KB.

How Much Bandwidth Is Enough?

It depends (don't you hate that answer). But in truth, it does. Since bandwidth is a significant determinant of hosting plan prices, you should take time to determine just how much is right for you. Almost all hosting plans have bandwidth requirements measured in months, so you need to estimate the amount of bandwidth that will be required by your site on a monthly basis

If you do not intend to provide file download capability from your site, the formula for calculating bandwidth is fairly straightforward:

Average Daily Visitors x Average Page Views x Average Page Size x 31 x Fudge Factor

If you intend to allow people to download files from your site, your bandwidth calculation should be:

[(Average Daily Visitors x Average Page Views x Average Page Size) +

(Average Daily File Downloads x Average File Size)] x 31 x Fudge Factor

Let us examine each item in the formula:

Average Daily Visitors - The number of people you expect to visit your site, on average, each day. Depending upon how you market your site, this number could be from 1 to 1,000,000.

Average Page Views - On average, the number of web pages you expect a person to view. If you have 50 web pages in your web site, an average person may only view 5 of those pages each time they visit.

Average Page Size - The average size of your web pages, in Kilobytes (KB). If you have already designed your site, you can calculate this directly.

Average Daily File Downloads - The number of downloads you expect to occur on your site. This is a function of the numbers of visitors and how many times a visitor downloads a file, on average, each day.

Average File Size - Average file size of files that are downloadable from your site. Similar to your web pages, if you already know which files can be downloaded, you can calculate this directly.

Fudge Factor - A number greater than 1. Using 1.5 would be safe, which assumes that your estimate is off by 50%. However, if you were very unsure, you could use 2 or 3 to ensure that your bandwidth requirements are more than met.

Usually, hosting plans offer bandwidth in terms of Gigabytes (GB) per month. This is why our formula takes daily averages and multiplies them by 31.

Summary

Most personal or small business sites will not need more than 1GB of bandwidth per month. If you have a web site that is composed of static web pages and you expect little traffic to your site on a daily basis, go with a low bandwidth plan. If you go over the amount of bandwidth allocated in your plan, your hosting company could charge you over usage fees, so if you think the traffic to your site will be significant, you may want to go through the calculations above to estimate the amount of bandwidth required in a hosting plan.

CAM -

A cam is a theater rip usually done with a digital video camera. A mini tripod is sometimes used, but a lot of the time this wont be possible, so the camera make shake. Also seating placement isn't always idle, and it might be filmed from an angle. If cropped properly, this is hard to tell unless there's text on the screen, but a lot of times these are left with triangular borders on the top and bottom of the screen. Sound is taken from the onboard microphone of the camera, and especially in comedies, laughter can often be heard during the film. Due to these factors picture and sound quality are usually quite poor, but sometimes we're lucky, and the theater will be fairly empty and a fairly clear signal will be heard.

TELESYNC (TS) - A telesync is the same spec as a CAM except it uses an external audio source (most likely an audio jack in the chair for hard of hearing people). A direct audio source does not ensure a good quality audio source, as a lot of background noise can interfere. A lot of the times a telesync is filmed in an empty cinema or from the projection booth with a professional camera, giving a better picture quality. Quality ranges drastically, check the sample before downloading the full release. A high percentage of Telesyncs are CAMs that have been mislabeled.

TELECINE (TC) -

A telecine machine copies the film digitally from the reels. Sound and picture should be very good, but due to the equipment involved and cost telecines are fairly uncommon. Generally the film will be in correct aspect ratio, although 4:3 telecines have existed. A great example is the JURASSIC PARK 3 TC done last year. TC should not be confused with TimeCode , which is a visible counter on screen throughout the film.

SCREENER (SCR) -

A pre VHS tape, sent to rental stores, and various other places for promotional use. A screener is supplied on a VHS tape, and is usually in a 4:3 (full screen) a/r, although letterboxed screeners are sometimes found. The main draw back is a "ticker" (a message that scrolls past at the bottom of the screen, with the copyright and anti-copy telephone number). Also, if the tape contains any serial numbers, or any other markings that could lead to the source of the tape, these will have to be blocked, usually with a black mark over the section. This is sometimes only for a few seconds, but unfortunately on some copies this will last for the entire film, and some can be quite big. Depending on the equipment used, screener quality can range from excellent if done from a MASTER copy, to very poor if done on an old VHS recorder thru poor capture equipment on a copied tape. Most screeners are transferred to VCD, but a few attempts at SVCD have occurred, some looking better than others.

DVD-SCREENER (DVDscr) -Same premise as a screener, but transferred off a DVD. Usually letterbox , but without the extras that a DVD retail would contain. The ticker is not usually in the black bars, and will disrupt the viewing. If the ripper has any skill, a DVDscr should be very good. Usually transferred to SVCD or DivX/XviD.

DVDRip - A copy of the final released DVD. If possible this is released PRE retail (for example, Star Wars episode 2) again, should be excellent quality. DVDrips are released in SVCD and DivX/XviD.

VHSRip -Transferred off a retail VHS, mainly skating/sports videos and XXX releases.

TVRip -TV episode that is either from Network (capped using digital cable/satellite boxes are preferable) or PRE-AIR from satellite feeds sending the program around to networks a few days earlier (do not contain "dogs" but sometimes have flickers etc) Some programs such as WWF Raw Is War contain extra parts, and the "dark matches" and camera/commentary tests are included on the rips. PDTV is capped from a digital TV PCI card, generally giving the best results, and groups tend to release in SVCD for these. VCD/SVCD/DivX/XviD rips are all supported by the TV scene.

WORKPRINT (WP) -A workprint is a copy of the film that has not been finished. It can be missing scenes, music, and quality can range from excellent to very poor. Some WPs are very different from the final print (Men In Black is missing all the aliens, and has actors in their places) and others can contain extra scenes (Jay and Silent Bob) . WPs can be nice additions to the collection once a good quality final has been obtained.

DivX Re-Enc -A DivX re-enc is a film that has been taken from its original VCD source, and re-encoded into a small DivX file. Most commonly found on file sharers, these are usually labeled something like Film.Name.Group(1of2) etc. Common groups are SMR and TND. These aren't really worth downloading, unless you're that unsure about a film u only want a 200mb copy of it. Generally avoid.

Watermarks -

A lot of films come from Asian Silvers/PDVD (see below) and these are tagged by the people responsible. Usually with a letter/initials or a little logo, generally in one of the corners. Most famous are the "Z" "A" and "Globe" watermarks.

Asian Silvers / PDVD -

These are films put out by eastern bootleggers, and these are usually bought by some groups to put out as their own. Silvers are very cheap and easily available in a lot of countries, and its easy to put out a release, which is why there are so many in the scene at the moment, mainly from smaller groups who don't last more than a few releases. PDVDs are the same thing pressed onto a DVD. They have removable subtitles, and the quality is usually better than the silvers. These are ripped like a normal DVD, but usually released as VCD.

Formats

VCD -

VCD is an mpeg1 based format, with a constant bitrate of 1150kbit at a resolution of 352x240 (NTCS). VCDs are generally used for lower quality transfers (CAM/TS/TC/Screener(VHS)/TVrip(analogue) in order to make smaller file sizes, and fit as much on a single disc as possible. Both VCDs and SVCDs are timed in minutes, rather than MB, so when looking at an mpeg, it may appear larger than the disc capacity, and in reality u can fit 74min on a CDR74.

SVCD -

SVCD is an mpeg2 based (same as DVD) which allows variable bit-rates of up to 2500kbits at a resolution of 480x480 (NTSC) which is then decompressed into a 4:3 aspect ratio when played back. Due to the variable bit-rate, the length you can fit on a single CDR is not fixed, but generally between 35-60 Mins are the most common. To get a better SVCD encode using variable bit-rates, it is important to use multiple "passes". this takes a lot longer, but the results are far clearer.

XVCD/XSVCD -

These are basically VCD/SVCD that don't obey the "rules". They are both capable of much higher resolutions and bit-rates, but it all depends on the player to whether the disc can be played. X(S)VCD are total non-standards, and are usually for home-ripping by people who don't intend to release them.

KVCD Thanks for lardo4life for the info

KVCD is a modification to the standard MPEG-1 and MPEG-2 GOP structure and Quantization Matrix. It enables you to create over 120 minutes of near DVD quality video, depending on your material, on a single 80 minute CD-R/CD-RW. We have published these specifications as KVCDx3, our official resolution, which produce 528x480 (NTSC) and 528x576 (PAL) MPEG-1 variable bit rate video, from 64Kbps to 3,000Kbps. Using a resolution of 352x240 (NTSC) or 352x288 (PAL), it's possible to encode video up to ~360 minutes of near VCD quality on a single 80 minute CD-R. The mpeg files created will play back in most modern standalone DVD players. You must burn the KVCD MPEG files as non-standard VCD or non-standard SVCD (depends on your player) with Nero or VCDEasy.

DivX / XviD -

DivX is a format designed for multimedia platforms. It uses two codecs, one low motion, one high motion. most older films were encoded in low motion only, and they have problems with high motion too. A method known as SBC (Smart Bit-rate Control) was developed which switches codecs at the encoding stage, making a much better print. The format is Ana orphic and the bit-rate/resolution are interchangeable. Due to the higher processing power required, and the different codecs for playback, its unlikely we'll see a DVD player capable of play DivX for quite a while, if at all. There have been players in development which are supposedly capable, but nothing has ever arisen. The majority of PROPER DivX rips (not Re-Encs) are taken from DVDs, and generally up to 2hours in good quality is possible per disc. Various codecs exist, most popular being the original Divx3.11a and the new XviD codecs.

CVD -

CVD is a combination of VCD and SVCD formats, and is generally supported by a majority of DVD players. It supports MPEG2 bit-rates of SVCD, but uses a resolution of 352x480(ntsc) as the horizontal resolution is generally less important. Currently no groups release in CVD.

DVD-R -

Is the recordable DVD solution that seems to be the most popular (out of DVD-RAM, DVD-R and DVD+R). it holds 4.7gb of data per side, and double sided discs are available, so discs can hold nearly 10gb in some circumstances. SVCD mpeg2 images must be converted before they can be burnt to DVD-R and played successfully. DVD>DVDR copies are possible, but sometimes extras/languages have to be removed to stick within the available 4.7gb.

MiniDVD -

MiniDVD/cDVD is the same format as DVD but on a standard CDR/CDRW. Because of the high resolution/bit-rates, its only possible to fit about 18-21 mins of footage per disc, and the format is only compatible with a few players.

Misc Info

Regional Coding -

This was designed to stop people buying American DVDs and watching them earlier in other countries, or for older films where world distribution is handled by different companies. A lot of players can either be hacked with a chip, or via a remote to disable this.

RCE -

RCE (Regional Coding Enhancement) was designed to overcome "Multiregion" players, but it had a lot of faults and was overcome. Very few titles are RCE encoded now, and it was very unpopular.

Macrovision -

Macrovision is the copy protection employed on most commercial DVDs. Its a system that will display lines and darken the images of copies that are made by sending the VHS signals it can't understand. Certain DVD players (for example the Dansai 852 from Tescos) have a secret menu where you can disable the macrovision, or a "video stabaliser" costs about 30UKP from Maplin (www.maplin.co.uk)

NTSC/PAL -

NTSC and PAL are the two main standards used across the world. NTSC has a higher frame rate than pal (29fps compared to 25fps) but PAL has an increased resolution, and gives off a generally sharper picture. Playing NTSC discs on PAL systems seems a lot easier than vice-versa, which is good news for the Brits An RGB enabled scart lead will play an NTSC picture in full colour on most modern tv sets, but to record this to a VHS tape, you will need to convert it to PAL50 (not PAL60 as the majority of DVD players do.) This is either achieved by an expensive converter box (in the regions of £200+) an onboard converter (such as the Dansai 852 / certain Daewoos / Samsung 709 ) or using a World Standards VCR which can record in any format.

News Sites -

There are generally 2 news sites for film release for p2p and they are:

nforce - VCD Help

Code:

http://www.vcdhelp.com/

Code:

http://www.nforce.nl.

About Release Files

RARset -

The movies are all supplied in RAR form, whether its v2 (rar>.rxx) or v3 (part01.rar > partxx.rar) form.

BIN/CUE -

VCD and SVCD films will extract to give a BIN/CUE. Load the .CUE into notepad and make sure the first line contains only a filename, and no path information. Then load the cue into Nero/CDRWin etc and this will burn the VCD/SVCD correctly. TV rips are released as MPEG. DivX files are just the plain DivX - .AVI

NFO -

An NFO file is supplied with each movie to promote the group, and give general iNFOrmation about the release, such as format, source, size, and any notes that may be of use. They are also used to recruit members and acquire hardware for the group.

SFV -

Also supplied for each disc is an SFV file. These are mainly used on site level to check each file has been uploaded correctly, but are also handy for people downloading to check they have all the files, and the CRC is correct. A program such as pdSFV or hkSFV is required to use these files.

Usenet Information

Access -

To get onto newsgroups, you will need a news server. Most ISPs supply one, but this is usually of poor retention (the amount of time the files are on server for) and poor completition (the amount of files that make it there). For the best service, a premium news server should be paid for, and these will often have bandwidth restrictions in place.

Software -

You will need a newsreader to access the files in the binary newsgroups. There are many different readers, and its usually down to personal opinion which is best. Xnews / Forte Agent / BNR 1 / BNR 2 are amongst the popular choices. Outlook has the ability to read newsgroups, but its recommended to not use that.

Format -

Usenet posts are often the same as those listed on VCDQUALiTY (i.e., untouched group releases) but you have to check the filenames and the description to make sure you get what you think you are getting. Generally releases should come down in .RAR sets. Posts will usually take more than one day to be uploaded, and can be spread out as far as a week.

PAR files -

As well as the .rxx files, you will also see files listed as .pxx/.par . These are PARITY files. Parity files are common in usenet posts, as a lot of times, there will be at least one or two damaged files on some servers. A parity file can be used to replace ANY ONE file that is missing from the rar set. The more PAR files you have, the more files you can replace. You will need a program called SMARTPAR for this.

Scene Tags

PROPER -

Due to scene rules, whoever releases the first Telesync has won that race (for example). But if the quality of that release is fairly poor, if another group has another telesync (or the same source in higher quality) then the tag PROPER is added to the folder to avoid being duped. PROPER is the most subjective tag in the scene, and a lot of people will generally argue whether the PROPER is better than the original release. A lot of groups release PROPERS just out of desperation due to losing the race. A reason for the PROPER should always be included in the NFO.

SUBBED -

In the case of a VCD, if a release is subbed, it usually means it has hard encoded subtitles burnt throughout the movie. These are generally in malaysian/chinese/thai etc, and sometimes there are two different languages, which can take up quite a large amount of the screen. SVCD supports switch able subtitles, so some DVDRips are released with switch able subs. This will be mentioned in the NFO file if included.

UNSUBBED -

When a film has had a subbed release in the past, an Unsubbed release may be released

LIMITED -

A limited movie means it has had a limited theater run, generally opening in less than 250 theaters, generally smaller films (such as art house films) are released as limited.

INTERNAL -

An internal release is done for several reasons. Classic DVD groups do a lot of .INTERNAL. releases, as they wont be dupe'd on it. Also lower quality theater rips are done INTERNAL so not to lower the reputation of the group, or due to the amount of rips done already. An INTERNAL release is available as normal on the groups affiliate sites, but they can't be traded to other sites without request from the site ops. Some INTERNAL releases still trickle down to IRC/Newsgroups, it usually depends on the title and the popularity. Earlier in the year people referred to Centropy going "internal". This meant the group were only releasing the movies to their members and site ops. This is in a different context to the usual definition.

STV -

Straight To Video. Was never released in theaters, and therefore a lot of sites do not allow these.

OTHER TAGS -

*WS* for widescreen (letterbox)

*FS* for Fullscreen.

RECODE -

A recode is a previously released version, usually filtered through TMPGenc to remove subtitles, fix color etc. Whilst they can look better, its not looked upon highly as groups are expected to obtain their own sources.

REPACK -

If a group releases a bad rip, they will release a Repack which will fix the problems.

NUKED -

A film can be nuked for various reasons. Individual sites will nuke for breaking their rules (such as "No Telesyncs") but if the film has something extremely wrong with it (no soundtrack for 20mins, CD2 is incorrect film/game etc) then a global nuke will occur, and people trading it across sites will lose their credits. Nuked films can still reach other sources such as p2p/usenet, but its a good idea to check why it was nuked first in case. If a group realise there is something wrong, they can request a nuke.

NUKE REASONS :: this is a list of common reasons a film can be nuked for (generally DVDRip)

** BAD A/R ** :: bad aspect ratio, ie people appear too fat/thin

** BAD IVTC ** :: bad inverse telecine. process of converting framerates was incorrect.

** INTERLACED ** :: black lines on movement as the field order is incorrect.

DUPE -

Dupe is quite simply, if something exists already, then theres no reason for it to exist again without proper reason. 

Since defragging the disk won't do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers' PCs. Best of all, most of them will cost you nothing.

1.) To decrease a system's boot time and increase system performance, use the money you save by not buying defragmentation software -- the built-in Windows defragmenter works just fine -- and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer.

2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance.

3.) Ensure that Windows XP is utilizing the NTFS file system. If you're not sure, here's how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start, click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS:NTFS and press the Enter key. This process may take a while; it's important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives.

4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a "searchable keyword index." As you can imagine, this process can be quite taxing on any system.

The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or thousands of documents and not know the file name of the document they want. Windows XP's built-in search functionality can still perform these kinds of searches without the Indexing service. It just takes longer. The OS has to open each file at the time of the request to help find what the user is looking for.

Most people never need this feature of search. Those who do are typically in a large corporate environment where thousands of documents are located on at least one server. But if you're a typical system builder, most of your clients are small and medium businesses. And if your clients have no need for this search feature, I recommend disabling it.

Here's how: First, double-click the My Computer icon. Next, right-click on the C: Drive, then select Properties. Uncheck "Allow Indexing Service to index this disk for fast file searching." Next, apply changes to "C: subfolders and files," and click OK. If a warning or error message appears (such as "Access is denied"), click the Ignore All button.

5.) Update the PC's video and motherboard chipset drivers. Also, update and configure the BIOS. For more information on how to configure your BIOS properly, see this article on my site.

6.) Empty the Windows Prefetch folder every three months or so. Windows XP can "prefetch" portions of data and applications that are used frequently. This makes processes appear to load faster when called upon by the user. That's fine. But over time, the prefetch folder may become overloaded with references to files and applications no longer in use. When that happens, Windows XP is wasting time, and slowing system performance, by pre-loading them. Nothing critical is in this folder, and the entire contents are safe to delete.

7.) Once a month, run a disk cleanup. Here's how: Double-click the My Computer icon. Then right-click on the C: drive and select Properties. Click the Disk Cleanup button -- it's just to the right of the Capacity pie graph -- and delete all temporary files.

8.) In your Device Manager, double-click on the IDE ATA/ATAPI Controllers device, and ensure that DMA is enabled for each drive you have connected to the Primary and Secondary controller. Do this by double-clicking on Primary IDE Channel. Then click the Advanced Settings tab. Ensure the Transfer Mode is set to "DMA if available" for both Device 0 and Device 1. Then repeat this process with the Secondary IDE Channel.

9.) Upgrade the cabling. As hard-drive technology improves, the cabling requirements to achieve these performance boosts have become more stringent. Be sure to use 80-wire Ultra-133 cables on all of your IDE devices with the connectors properly assigned to the matching Master/Slave/Motherboard sockets. A single device must be at the end of the cable; connecting a single drive to the middle connector on a ribbon cable will cause signaling problems. With Ultra DMA hard drives, these signaling problems will prevent the drive from performing at its maximum potential. Also, because these cables inherently support "cable select," the location of each drive on the cable is important. For these reasons, the cable is designed so drive positioning is explicitly clear.

10.) Remove all spyware from the computer. Use free programs such as AdAware by Lavasoft or SpyBot Search & Destroy. Once these programs are installed, be sure to check for and download any updates before starting your search. Anything either program finds can be safely removed. Any free software that requires spyware to run will no longer function once the spyware portion has been removed; if your customer really wants the program even though it contains spyware, simply reinstall it. For more information on removing Spyware visit this Web Pro News page.

11.) Remove any unnecessary programs and/or items from Windows Startup routine using the MSCONFIG utility. Here's how: First, click Start, click Run, type MSCONFIG, and click OK. Click the StartUp tab, then uncheck any items you don't want to start when Windows starts. Unsure what some items are? Visit the WinTasks Process Library. It contains known system processes, applications, as well as spyware references and explanations. Or quickly identify them by searching for the filenames using Google or another Web search engine.

12.) Remove any unnecessary or unused programs from the Add/Remove Programs section of the Control Panel.

13.) Turn off any and all unnecessary animations, and disable active desktop. In fact, for optimal performance, turn off all animations. Windows XP offers many different settings in this area. Here's how to do it: First click on the System icon in the Control Panel. Next, click on the Advanced tab. Select the Settings button located under Performance. Feel free to play around with the options offered here, as nothing you can change will alter the reliability of the computer -- only its responsiveness.

14.) If your customer is an advanced user who is comfortable editing their registry, try some of the performance registry tweaks offered at Tweak XP.

15.) Visit Microsoft's Windows update site regularly, and download all updates labeled Critical. Download any optional updates at your discretion.

16.) Update the customer's anti-virus software on a weekly, even daily, basis. Make sure they have only one anti-virus software package installed. Mixing anti-virus software is a sure way to spell disaster for performance and reliability.

17.) Make sure the customer has fewer than 500 type fonts installed on their computer. The more fonts they have, the slower the system will become. While Windows XP handles fonts much more efficiently than did the previous versions of Windows, too many fonts -- that is, anything over 500 -- will noticeably tax the system.

18.) Do not partition the hard drive. Windows XP's NTFS file system runs more efficiently on one large partition. The data is no safer on a separate partition, and a reformat is never necessary to reinstall an operating system. The same excuses people offer for using partitions apply to using a folder instead. For example, instead of putting all your data on the D: drive, put it in a folder called "D drive." You'll achieve the same organizational benefits that a separate partition offers, but without the degradation in system performance. Also, your free space won't be limited by the size of the partition; instead, it will be limited by the size of the entire hard drive. This means you won't need to resize any partitions, ever. That task can be time-consuming and also can result in lost data.

19.) Check the system's RAM to ensure it is operating properly. I recommend using a free program called MemTest86. The download will make a bootable CD or diskette (your choice), which will run 10 extensive tests on the PC's memory automatically after you boot to the disk you created. Allow all tests to run until at least three passes of the 10 tests are completed. If the program encounters any errors, turn off and unplug the computer, remove a stick of memory (assuming you have more than one), and run the test again. Remember, bad memory cannot be repaired, but only replaced.

20.) If the PC has a CD or DVD recorder, check the drive manufacturer's Web site for updated firmware. In some cases you'll be able to upgrade the recorder to a faster speed. Best of all, it's free.

21.) Disable unnecessary services. Windows XP loads a lot of services that your customer most likely does not need. To determine which services you can disable for your client, visit the Black Viper site for Windows XP configurations.

22.) If you're sick of a single Windows Explorer window crashing and then taking the rest of your OS down with it, then follow this tip: open My Computer, click on Tools, then Folder Options. Now click on the View tab. Scroll down to "Launch folder windows in a separate process," and enable this option. You'll have to reboot your machine for this option to take effect.

23.) At least once a year, open the computer's cases and blow out all the dust and debris. While you're in there, check that all the fans are turning properly. Also inspect the motherboard capacitors for bulging or leaks. For more information on this leaking-capacitor phenomena, you can read numerous articles on my site.

Following any of these suggestions should result in noticeable improvements to the performance and reliability of your customers' computers. If you still want to defrag a disk, remember that the main benefit will be to make your data more retrievable in the event of a crashed drive.